Sykes Work from Home Requirements: Heres what you need

Preparing for your interview by knowing the types of questions that will be asked will help you feel more confident and give you the best chance of impressing the hiring manager and getting the job. The interviewer asks this question to make sure you will be a good fit with your skills and experience and will be a great addition to their team. However, with the above, you’ll be good to go for most of their home-based customer service openings. It’s pretty much like any other job application process- You apply, the Sykes team reviews and matches your qualifications. Join our Talent network to receive updates on new opportunities and company news. Achieving your next goal in life isn’t always easy, especially on your own.

We do this by creating interview questions that we think you might be asked. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. We do not have advertisements on our pages but we do try to make money through paid-memberships. This question is a great way to determine how you handle customer service situations that may require more time and effort than others. When answering this question, it can be helpful to describe a situation in which you had to work with a difficult or impatient client.

Customer Service Manager

Here are the most frequent job interview questions asked by HR managers during initial phone or onsite interviews. I’ve said to a few people how strange it is how much I enjoyed the onsite interview process! Most interviews can be quite nerve-wracking but going into the final interview I felt really well-prepared thanks to the guidance received from the recruiter. It was so enjoyable due to the energy in the room, and each person was warm and welcoming.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please talk with your recruiter or send a request to This is as much an opportunity for you to get to know us as it us to get to know you.

FAQs: Working as a remote tax preparer

Showing that you know the difference and can demonstrate this by example will confirm how great your customer service skills are. It takes good people skills to handle such situations, and this question is a good opportunity to demonstrate your people skills. According to our research, hiring managers at SYKES ask soft skills interview questions 94% more than at other remote interview meaning companies. SYKES remote customer service agents enjoy these benefits (the company treats you as an employee and not an independent contractor). And the good thing is that they often hire customer service representatives, support agents, remote trainers, and more. If you want to ace your upcoming interview, practice with our topical-based interview question sets.

  • We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples.
  • If you find a position that you feel could be a good fit, simply navigate to the bottom of the page and click Apply.
  • Thank you for your support and friendship while I was transitioning.
  • This question is an opportunity to show your problem-solving skills and how you would apply them in a work environment.
  • The interviewer wants to learn two things about you by asking this question.
  • The interview day usually begins with set-up and a craft demonstration, followed by interviews with potential team members and colleagues.

Some people settle in a job that provides no skills, no growth and no excitement. Whether in customer service or in corporate positions, grow with Foundever. This question is a great way for the interviewer to gauge your experience with SYKES’s products and services. If you have used similar software in the past, be sure to mention it when answering this question.

DraftKings Interview Questions and Answers

This will show you as a person who is unimaginative and not forward-thinking enough to grow with and be a good fit for the company. If you feel compatible with this company culture and enthusiastic about the challenges you expect here, this is a good chance to mention it and to show your excitement. CHi Mr. Simon, my name is Stanley Clark and I am a certified Project Management professional known for completing projects on time and on budget.

  • There are also levels of stress ranging from the ones that are so common that we consider them normal, up to those that can really skyrocket.
  • Keep in mind that you’re only eligible for the benefits if you’ve worked with Sykes for 30 days (at least).
  • Showing you have compassion and empathy for customers is always an excellent way to answer the question.
  • Within the TurboTax Live team, we use a messaging platform, where you can type in your questions while talking to a customer.

SYKES (or SYKES Enterprises) is one of the most reputable employers when it comes to work from home jobs.

The interviewer would like to understand how you handle high-pressure situations and unexpected difficulties in the workplace. How you answer will inform them of your problem-solving experience, resourcefulness, and capacity for outside-of-the-box thinking. Discuss the steps you would take if this situation happened, relating any applicable scenarios where you’ve dealt with this in the past. This question is a way for the interviewer to assess your comfort level with sharing your desktop during calls. This can be an important factor in determining whether you’re a good fit for SYKES, as they often have their customer service representatives share their desktops during calls.

  • In your answer, explain how you used problem-solving skills to help resolve the issue.
  • They also want to know if you have any objections to working weekends or nights.
  • It’s important for SYKES employees to be able to help customers with their issues and questions, so it’s helpful if the interviewer can see that you enjoy this aspect of the job.

You want the employer to know that you are qualified to do the job, you are interested in doing the job and capable of getting it done. As a global leader in customer experience (CX), we make a difference for customers 9 million times each day. Together, we are proud to be the team behind the best experiences for +750 of the world’s leading, most innovative brands. Driven by our values, empowered by an award-winning culture and connected across 45 countries, our people are at the heart of our success. Within the TurboTax Live team, we use a messaging platform, where you can type in your questions while talking to a customer.


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